Welcome to our DTF FAQ page! Here, we have gathered the most commonly asked questions about our DTF images and cotton shirts or sweatshirts. If you have any other inquiries, please feel free to contact us using the information provided below.

1. What does DTF stand for?

DTF stands for Direct-to-Fabric. It is a printing technique that allows us to create vibrant and detailed images directly onto cotton shirts or sweatshirts. This method ensures long-lasting and high-quality prints.

2. Are the DTF images permanent?

Yes, the DTF images on our cotton shirts or sweatshirts are permanent. They are designed to withstand regular wear and washing without fading or peeling. You can enjoy your unique graphic tees for a long time.

3. Do you offer a variety of DTF images?

Yes, we have a rotating selection of DTF images based on availability. Our team constantly updates our inventory to offer you a diverse range of eye-catching designs. You can find zodiac expressions, vibrant flowers, Christmas graphics, and other unique graphics to express yourself.

4. Can I choose the DTF image for my shirt or sweatshirt?

Unfortunately, we do not offer customization options for the DTF images on our cotton shirts or sweatshirts. However, we strive to provide a wide range of designs to suit different preferences. You can browse through our collection and choose the one that resonates with you. 

5. What materials are used for the shirts or sweatshirts?

Our cotton shirts or sweatshirts are made from high-quality materials to ensure comfort and durability. They are primarily composed of soft and breathable cotton fabric, making them perfect for everyday wear.

6. How do I care for my cotton shirt or sweatshirt with DTF images?

To maintain the quality of your cotton shirt or sweatshirt with DTF images, we recommend following these care instructions:

• Machine wash inside out with cold water.
• Use mild detergent and avoid bleach or harsh chemicals.
• Tumble dry on low heat or hang to dry.
• Avoid ironing directly on the DTF image; instead, iron the garment inside out.

7. Can I return or exchange a cotton shirt or sweatshirt with DTF images?

Due to the nature of our products, we do not accept returns or exchanges for cotton shirts or sweatshirts with DTF images, unless they are defective or damaged upon arrival. Please inspect your order upon reception and contact us immediately if there are any issues.

8. How can I contact you for further assistance?

If you have any other questions or need further assistance, you can reach us through the following channels:

• Email: imjessmeexpressions@gmail.com
• Phone: 614-504-9390
• Live Chat: You can find the live chat option on our website, and we will respond as quickly as possible during our operating hours 8am - 8pm (EST).

We hope this FAQ page has provided you with the information you were looking for. Thank you for choosing our DTF images and cotton shirts or sweatshirts to express yourself in style!

Welcome to our FAQ page where we provide answers to common questions about our sublimation images and material types. We want to ensure that you have all the information you need to make an informed purchase decision and properly care for your products. If you have any additional questions, please don't hesitate to contact us.

1. What are sublimation images?

Sublimation images are designs that are printed onto polyester fabric using a special ink and heat transfer process. This process allows the ink to become a part of the fabric, resulting in vibrant and long-lasting designs.

2. What type of material is used for sublimation images?

We use high-quality polyester fabric for our sublimation images. Polyester is an ideal material for sublimation printing because it has excellent color retention, durability, and moisture-wicking properties.

3. How should I care for products with sublimation images?

To ensure the longevity of your products with sublimation images, we recommend the following care instructions:

• Machine wash cold with like colors
• Tumble dry low or hang to dry
• Avoid using bleach or fabric softeners
• Do not iron directly on the sublimation image

4. Are all sublimation images listed in the product title?

Yes, all our products with sublimation images have the design listed in the product title. This allows you to easily identify and choose the designs that resonate with you.

5. Can I customize the sublimation images?

Currently, we do not offer customization options for our sublimation images. However, we are constantly expanding our product range, so stay tuned for any updates or new releases.

6. Are the sublimation images fade-resistant?

Yes, our sublimation images are fade-resistant. The ink used in the sublimation process penetrates the polyester fabric, resulting in vibrant and long-lasting colors that withstand regular washing and wear.

7. Can I return or exchange products with sublimation images?

Due to the personalized nature of products with sublimation images, we do not accept returns or exchanges unless the item is defective or damaged. Please refer to our refund policy for more information.

8. Do you offer wholesale or bulk orders for products with sublimation images?

Yes, we offer wholesale and bulk order options for products with sublimation images. Please contact us directly to discuss your specific requirements and receive a personalized quote.

We hope these FAQs have provided you with valuable information about our sublimation images and material types. If you have any further questions or need assistance, please don't hesitate to reach out to us. We are here to help!

Q: Can I add a name or reword a slogan to the graphic tees?

A: Yes, we offer customization options for our graphic tees. Check out our "PERSONALIZED" Collection. If you would like to add any kind of customization to other items, simply reach out to us directly for a quote. We will agree on a price and once confirmed, we will send you an invoice.

Q: How do I place a custom order?

A: To place a custom order, please contact us directly. We require 50% of the total amount as a down payment upfront. Once the payment is received, we will start working on your custom order. The remaining balance is due before the order is shipped.

Q: Will I get to see a mock-up of my custom order before it is printed?

A: Yes, we will send you a mock-up of your custom order for approval before we proceed with printing. This ensures that you are satisfied with the design and layout before we finalize the product.

Q: What is your refund policy for custom orders?

A: Due to the personalized nature of custom orders, we do not offer refunds. However, we will work closely with you throughout the process to ensure that the final product meets your expectations.

Q: How long does it take to process and ship custom orders?

A: Our standard processing time for custom orders is 3-5 business days.

Please Note: The processing time does not include the shipping time. Once the order is processed, we ship via USPS with a tracking number for your convenience. Please note that shipping time may vary depending on your location.

Q: What if there is an issue with my custom order?

A: If you encounter any issues with your custom order, please contact us immediately. We strive to provide excellent customer service and will work with you to resolve any problems or concerns.

Q: Do you offer refunds or exchanges for custom orders?

A: As mentioned earlier, we do not offer refunds for custom orders. Exchanges are also not available for personalized items. However, if there is a mistake or error on our part, we will make it right and ensure that you are satisfied with the final product.

Q: Can I cancel my custom order?

A: Unfortunately, once a custom order is placed and the down payment is made, it cannot be canceled. We start working on the order immediately to ensure timely delivery.

Q: Can I make changes to my custom order after it has been placed?

A: We understand that changes may be necessary even after placing a custom order. Please reach out to us as soon as possible with any modifications you would like to make. We will do our best to accommodate your request, but please note that changes may not always be possible depending on the stage of production.

Q: How can I contact you for further assistance?

A: You can reach us through multiple channels:

• Email: imjessmeexpressions@gmail.com
• Phone: 614-504-9390
• Live Chat: We have a live chat option available on our website. Please keep in mind that we operate on EST, and any chats received after 8pm EST will be answered the following day.

We are here to help and answer any questions you may have!

Welcome to Imjessme Expressions! We are delighted to offer group customizations for parties and celebrations. Whether you are planning a birthday, bachelorette or bachelor party, anniversary, girls trip, guys trip, holiday gathering, or a family reunion, we have got you covered.

Frequently Asked Questions

How do I place a custom group order?

To place a custom group order, please reach out to us directly for a quote. We will work together to determine the details of your order and agree on a price. Once we have finalized the order, we will send you an invoice for the 50% down payment to start the customization process.

What is the payment process for custom group orders?

All custom orders require a 50% down payment to begin the customization process. The remaining balance must be paid in full before the items are shipped. We will be in touch with you throughout the process to provide updates and ensure a smooth transaction.

How long does it take to process a custom group order?

Please allow extra processing time depending on the size of your order. Custom group orders require careful attention to detail, and we want to ensure that each item is crafted to perfection. The processing time does not include shipping time, so please plan accordingly.

Can I track the progress of my custom group order?

Yes, we will keep you informed about the progress of your custom group order. We understand the importance of timely updates, and we will be in touch with you throughout the process to provide status updates and address any questions or concerns you may have.

Do you offer shipping for custom group orders?

Yes, we offer shipping for custom group orders. Once your order is complete and the balance has been paid, we will ship the items to your designated address. Please note that the shipping time is separate from the processing time.

Can I make changes to my custom group order after it has been placed?

Once your custom group order has been placed and the customization process has begun, it may not be possible to make changes. We strive to provide the highest quality products and ensure that each item meets your specifications. If you have any concerns or need assistance, please reach out to us as soon as possible, and we will do our best to accommodate your request.

If you have any additional questions or would like to request a quote for a custom group order, please don't hesitate to contact us. We are here to help make your celebration extra special with our unique and eye-catching graphic tees!

Contact Us:

Email: imjessmeexpressions@gmail.com

Phone: 614-504-9390

Chat: We have a live chat option available on our website. Please note that our chat operates on EST, and any messages received after 8pm EST will be answered the following day.